Meet & Greet Fact Find

Vehicle(s) Based on Needs

Walk Around & Test Drive
Building a Trusting Relationship
  • Guest Type
  • Your Statement
  • Guest
  • Alternate Guest
  • City

  • Customer must know you, like you and Trust you!

  • Replacing Current Vehicle?
  • Make
  • Model
  • Year
  • Decision Maker
  • Motivation
  • Other
  • Referred
  • Website Researched

  • Introduced to Service?

  • Rated #1 in customer satisfaction

Create Certainty
  • New Vehicle Inquiry Make
  • New Vehicle Inquiry Model
  • Pre-Owned Vehicle Inquiry Make
  • Pre-Owned Vehicle Inquiry Model
  • Primary or Secondary Vehicle?
  • Vehicle Type
  • Exterior Color
  • Miles Driven Monthly
  • Monthly Budget

  • Focus on wants and Needs!

  • Buying Requirements
  • Vehicle Shown
Emotions to Act
  • Buying Requirements
  • Primary Driver

  • The Walk Around and Test Drive is where you position your customer with taking Emotional ownership.

1 2 3 4 5 6
  • Cell Phone
  • Other Phone
  • E-mail
  • Manager
  • Preferred Contact Method
  • Appointment
  • Sold
  • Split
  • Sales Rep